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ID verification problems, anyone solved this? - 11 months and counting

  • Oluwaseun Quintero

    4/25/2026, 6:21:59 AM

    My claim has been on hold for 16 weeks because the identity check will not accept my documents. Nobody answers the phone. Do I need an appointment?

  • Amara Quintero

    9/22/2026, 7:07:41 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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