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ID verification problems, anyone solved this? - 11 months and counting

  • Jamie Jansen

    5/11/2026, 9:15:10 PM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. The in-person office has long lines.

  • Riley Jansen

    7/3/2026, 1:39:11 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

  • Taylor Jansen

    9/20/2026, 9:11:03 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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