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ID verification problems, anyone solved this? - 10 months and counting

  • Lukas Jansen

    7/27/2026, 7:49:45 PM

    My claim has been on hold for 21 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. What finally worked for you?

  • Sofia Jansen

    9/18/2026, 8:31:44 AM

    Thanks for writing this out. I went through something close to it 10 months ago, and it got easier once I kept a simple log of every call and form.

  • Ingrid Jansen

    9/25/2026, 9:13:40 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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