ID verification problems, anyone solved this? - 10 months and counting

I was asked to verify my identity and the site keeps rejecting my photo ID. I do not usually post, so bear with me. The in-person office has long lines.

Try a different device and good lighting for the photo. My first three failed because of glare.

What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.