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ID verification problems, anyone solved this?

  • Oluwaseun Petrov

    7/24/2026, 4:52:28 PM

    My claim has been on hold for 22 weeks because the identity check will not accept my documents. There are 14 people counting on me, so I am trying to be careful. Nobody answers the phone. Can another ID be used?

  • Amara Petrov

    9/26/2026, 5:54:44 AM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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