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ID verification problems, anyone solved this?

  • Diego Nkemelu

    4/21/2026, 3:38:12 AM

    My claim has been on hold for 15 weeks because the identity check will not accept my documents. Nobody answers the phone. Do I need an appointment?

  • Fatima Nkemelu

    9/19/2026, 3:49:27 AM

    Keep everything in writing and save the confirmation numbers. It saved me later.

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