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Got an overpayment notice, what now? after 3 years as a call-centre agent

Yara Isaksson · 2026-08-30T04:27:00.640Z

After 11 weeks of benefits I got a notice saying I must repay some of it. It has been a long 11 weeks. The letter mentions an appeal window and a repayment plan. Who should I talk to first?

Yara Isaksson
8/30/2026, 6:27:00 AM
After 11 weeks of benefits I got a notice saying I must repay some of it. It has been a long 11 weeks. The letter mentions an appeal window and a repayment plan. Who should I talk to first?
Umar Isaksson
9/26/2026, 4:09:36 PM
I asked for a waiver and a plan in the same call, and they gave me both forms. It was less scary than I expected.

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