Got a denial letter for unemployment, what now? - what worked for you?

I got a denial letter last week saying I left my job voluntarily, but I was let go as an accountant. There are 7 people counting on me, so I am trying to be careful. The letter lists a deadline and a hearing process, but it is hard to follow. Should I ask someone for free legal help?

Legal aid offices and some workforce centres help with unemployment hearings at no cost. A call is worth it.

I printed my emails in order and wrote a one-page timeline. The hearing officer kept going back to it.