Got a denial letter for unemployment, what now? - what worked for you?

I got a denial letter last week saying I left my job voluntarily, but I was let go as a retail manager. I worked as a retail manager before this. I have not done a hearing before and I am nervous. If you have appealed before, what helped you prepare?

File the appeal before the deadline, even if you are unsure. You can gather documents afterwards. That is the one part I would not wait on.