Got a denial letter for unemployment, what now? (update)

I was told my separation was for misconduct, which is not what happened. There are 14 people counting on me, so I am trying to be careful. The letter lists a deadline and a hearing process, but it is hard to follow. Did you bring documents or only talk?

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.