Got a denial letter for unemployment, what now?, retail manager here

I was told my separation was for misconduct, which is not what happened. I do not usually post, so bear with me. My employer's version of events does not match mine, and I have emails that show it. If you have appealed before, what helped you prepare?

Stay calm and stick to facts. Mine lasted about thirty minutes and felt more like a conversation than a trial.

Legal aid offices and some workforce centres help with unemployment hearings at no cost. A call is worth it.