Got a denial letter for unemployment, what now? after 5 years as an operations analyst

I got a denial letter last week saying I left my job voluntarily, but I was let go as an operations analyst. I have read a lot of threads here and could not find my exact situation. My employer's version of events does not match mine, and I have emails that show it. Did you bring documents or only talk?

Legal aid offices and some workforce centres help with unemployment hearings at no cost. A call is worth it.

File the appeal before the deadline, even if you are unsure. You can gather documents afterwards. That is the one part I would not wait on.