First unemployment deposit is late, what should I check? (update)

I was laid off as a data-entry clerk and filed right away, and I have been certifying every week. It has been weighing on me all week. The page shows my claim as open but no payment date. What would you check first?

When I finally got through, the agent said my employer had responded late. Once that cleared, back pay came in one payment.

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.