First unemployment deposit is late, what should I check? (update)

I was laid off as a payroll clerk and filed right away, and I have been certifying every week. I called the state line four times and only reached a recording. What would you check first?

Keep everything in writing and save the confirmation numbers. It saved me later.

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.