First unemployment deposit is late, what should I check? (update)

I was laid off as a call-centre agent and filed right away, and I have been certifying every week. I am in Wichita, in case local advice matters. I called the state line four times and only reached a recording. What would you check first?

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.