First unemployment deposit is late, what should I check? (Nashville)

I filed my claim 24 weeks ago after being let go as a janitorial supervisor. It has been weighing on me all week. I called the state line four times and only reached a recording. What would you check first?

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.

Mine took about 24 weeks because of an identity check I did not notice. Look for a message or a letter you may have missed in your online account.