First unemployment deposit is late, what should I check?, medical assistant here

I applied for unemployment in Richmond 14 weeks ago and the status page still says pending. I do not usually post, so bear with me. The page shows my claim as open but no payment date. Has anyone been through this? How long did it take in the end?

Check the messages section of your claim, not just the dashboard. That is where my request for more information was hiding.

When I finally got through, the agent said my employer had responded late. Once that cleared, back pay came in one payment.