First unemployment deposit is late, what should I check? (Knoxville)

I applied for unemployment in Knoxville 21 weeks ago and the status page still says pending. I answered every question and uploaded my final pay stub. What would you check first?

Thanks for writing this out. I went through something close to it 3 months ago, and it got easier once I kept a simple log of every call and form.

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.