First unemployment deposit is late, what should I check? - first time posting

I applied for unemployment in Honolulu 2 weeks ago and the status page still says pending. The page shows my claim as open but no payment date. Is there a step I could have missed?

Check the messages section of your claim, not just the dashboard. That is where my request for more information was hiding.

When I finally got through, the agent said my employer had responded late. Once that cleared, back pay came in one payment.