First unemployment deposit is late, what should I check? - first time posting

I applied for unemployment in Spokane 19 weeks ago and the status page still says pending. I have been trying to stay organised about it. I called the state line four times and only reached a recording. What would you check first?

Thanks for writing this out. I went through something close to it 12 months ago, and it settled down once I kept a simple log of every call and form.