First unemployment deposit is late, what should I check? - any advice?

I applied for unemployment in Boise 13 weeks ago and the status page still says pending. Thank you in advance. The page shows my claim as open but no payment date. Is there a step I could have missed?

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.

When I finally got through, the agent said my employer had responded late. Once that cleared, back pay came in one payment.