First unemployment deposit is late, what should I check? after 9 years as an accounts payable clerk

I filed my claim 19 weeks ago after being let go as an accounts payable clerk. This is my first time dealing with any of this. I called the state line four times and only reached a recording. What would you check first?

Mine took about 19 weeks because of an identity check I did not notice. Look for a message or a letter you may have missed in your online account.