First unemployment deposit is late, what should I check? after 5 years as a machine operator

I applied for unemployment in Raleigh 10 weeks ago and the status page still says pending. Any experience at all would help. I answered every question and uploaded my final pay stub. Has anyone been through this? How long did it take in the end?

When I finally got through, the agent said my employer had responded late. Once that cleared, back pay came in one payment.