First unemployment deposit is late, what should I check? after 4 years as a barista

I applied for unemployment in Cleveland 26 weeks ago and the status page still says pending. I have read a lot of threads here and could not find my exact situation. I answered every question and uploaded my final pay stub. Is there a step I could have missed?

When I finally got through, the agent said my employer had responded late. Once that cleared, back pay came in one payment.