First unemployment deposit is late, what should I check? after 3 years as a call-centre agent

I filed my claim 26 weeks ago after being let go as a call-centre agent. I do not usually post, so bear with me. I called the state line four times and only reached a recording. Is there a step I could have missed?

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.