First unemployment deposit is late, what should I check?

I applied for unemployment in Richmond 21 weeks ago and the status page still says pending. I worked as a nurse's aide before this. I answered every question and uploaded my final pay stub. What would you check first?

Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.