First unemployment deposit is late, what should I check?

I was laid off as a hotel front-desk agent and filed right away, and I have been certifying every week. There are 17 people counting on me, so I am trying to be careful. The page shows my claim as open but no payment date. Is there a step I could have missed?

When I finally got through, the agent said my employer had responded late. Once that cleared, back pay came in one payment.