First unemployment deposit is late, what should I check? - 2 weeks in

I was laid off as a call-centre agent and filed right away, and I have been certifying every week. I have been trying to stay organised about it. I called the state line four times and only reached a recording. Is there a step I could have missed?

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.