First unemployment deposit is late, what should I check? - 19 weeks in

I applied for unemployment in Raleigh 19 weeks ago and the status page still says pending. This is my first time dealing with any of this. I called the state line four times and only reached a recording. Is there a step I could have missed?

Check the messages section of your claim, not just the dashboard. That is where my request for more information was hiding.

Mine took about 19 weeks because of an identity check I did not notice. Look for a message or a letter you may have missed in your online account.