First unemployment deposit is late, what should I check? - 17 weeks in

I filed my claim 17 weeks ago after being let go as an insurance claims processor. I am in Buffalo, in case local advice matters. I called the state line four times and only reached a recording. What would you check first?

Mine took about 17 weeks because of an identity check I did not notice. Look for a message or a letter you may have missed in your online account.