Denied unemployment, how do I appeal? - what worked for you?

I got a denial letter last week saying I left my job voluntarily, but I was let go as a sales associate. I would rather hear the honest version than the polite one. My employer's version of events does not match mine, and I have emails that show it. Should I ask someone for free legal help?

I printed my emails in order and wrote a one-page timeline. The hearing officer kept going back to it.