Denied unemployment, how do I appeal? (Cleveland)

My claim was denied after 21 weeks of waiting, and the letter says I have a short window to appeal. I have read a lot of threads here and could not find my exact situation. The letter lists a deadline and a hearing process, but it is hard to follow. Should I ask someone for free legal help?

Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.