Denied unemployment, how do I appeal? after 8 years as a customer-service rep

I was told my separation was for misconduct, which is not what happened. Thank you in advance. My employer's version of events does not match mine, and I have emails that show it. Did you bring documents or only talk?

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.