Denied unemployment, how do I appeal? after 14 years as a graphic designer

I got a denial letter last week saying I left my job voluntarily, but I was let go as a graphic designer. The letter lists a deadline and a hearing process, but it is hard to follow. Did you bring documents or only talk?

Stay calm and stick to facts. Mine lasted about thirty minutes and felt more like a conversation than a trial.

Legal aid offices and some workforce centres help with unemployment hearings at no cost. A call is worth it.