Applying for food benefits after losing my job (Pittsburgh)

My SNAP recertification is coming up and my income changed a lot since my layoff. I have read a lot of threads here and could not find my exact situation. The caseworker asked for bank statements too. Did they ask for anything unexpected?

Thanks for writing this out. I went through something close to it 8 months ago, and it settled down once I kept a simple log of every call and form.