Applying for food benefits after losing my job after 9 years as a customer-service rep

I got a notice asking for proof of income and I am unsure what to send. I am in Cincinnati, in case local advice matters. The caseworker asked for bank statements too. Did they ask for anything unexpected?

Thanks for writing this out. I went through something close to it 11 months ago, and it settled down once I kept a simple log of every call and form.