Appeal deadline questions after an unemployment denial - what worked for you?

My claim was denied after 19 weeks of waiting, and the letter says I have a short window to appeal. I do not usually post, so bear with me. The letter lists a deadline and a hearing process, but it is hard to follow. Did you bring documents or only talk?

Legal aid offices and some workforce centres help with unemployment hearings at no cost. A call is worth it.

Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.