Appeal deadline questions after an unemployment denial - what worked for you?

I got a denial letter last week saying I left my job voluntarily, but I was let go as a customer-service rep. I am in Richmond, in case local advice matters. My employer's version of events does not match mine, and I have emails that show it. Should I ask someone for free legal help?

Legal aid offices and some workforce centres help with unemployment hearings at no cost. A call is worth it.