Appeal deadline questions after an unemployment denial (update)

I got a denial letter last week saying I left my job voluntarily, but I was let go as a nurse's aide. This is my first time dealing with any of this. The letter lists a deadline and a hearing process, but it is hard to follow. Did you bring documents or only talk?

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.