Appeal deadline questions after an unemployment denial (Atlanta)

I got a denial letter last week saying I left my job voluntarily, but I was let go as a school bus driver. The letter lists a deadline and a hearing process, but it is hard to follow. Should I ask someone for free legal help?

Stay calm and stick to facts. Mine lasted about thirty minutes and felt more like a conversation than a trial.

File the appeal before the deadline, even if you are unsure. You can gather documents afterwards. That is the one part I would not wait on.