Appeal deadline questions after an unemployment denial - 20 weeks in

My claim was denied after 20 weeks of waiting, and the letter says I have a short window to appeal. I worked as a production planner before this. The letter lists a deadline and a hearing process, but it is hard to follow. Should I ask someone for free legal help?

Keep everything in writing and save the confirmation numbers. It saved me later.

Legal aid offices and some workforce centres help with unemployment hearings at no cost. A call is worth it.