Appeal deadline questions after an unemployment denial - 13 months and counting

I got a denial letter last week saying I left my job voluntarily, but I was let go as a home health aide. I worked as a home health aide before this. The letter lists a deadline and a hearing process, but it is hard to follow. Did you bring documents or only talk?

Legal aid offices and some workforce centres help with unemployment hearings at no cost. A call is worth it.

Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.