OperationsRemote (US) · Full-time
Website Operations Specialist
Own day-to-day reliability of wuuuh.com content, releases, and member-facing surfaces — from CMS-style copy updates to deploy checklists and incident triage with engineering.
Responsibilities
- Coordinate weekly release notes, marketing page updates, and SEO metadata for public routes.
- Run smoke checks after deploys (/premium, /about, /careers, Help Me Now, mutual aid browse).
- Maintain partner and discount listing hygiene with the org portal team.
- Document runbooks for common member issues (billing, invites, vault access).
- Escalate product bugs with clear repro steps; close the loop with support.
Requirements
- 2+ years in website ops, digital ops, or technical program coordination.
- Comfortable with Git-based workflows, staging vs production, and basic HTML/Markdown.
- Clear written communication with members and internal teams.
- Bias toward checklists, status pages, and calm incident communication.
Nice to have
- Experience with Next.js sites, Stripe billing support, or mutual-aid / nonprofit ops.
- Lived experience with income disruption or benefits navigation.
How to apply
Email careers@wuuuh.com with subject “Application: Website Operations Specialist”, a resume or portfolio link, and a short note on why this role fits. We aim to reply within two weeks.
Email to apply →