IT Support Specialist - partner integrations (Honolulu, hybrid · 593)

northwind studio austin 3 4044 mu0r2tr2 is hiring a IT Support Specialist - partner integrations (Honolulu, hybrid · 593) to own day-to-day outcomes around partner integrations. You'll sit with a clinic operations cell and partner closely with operations, support, and program leads. What you'll do • Own a clear workstream end-to-end - from intake and prioritization through delivery and follow-up. • Translate messy real-world constraints into checklists, dashboards, and handoffs other people can run. • Run weekly rituals that keep stakeholders aligned without drowning the team in status theater. • Spot process gaps early (especially around teaching) and propose lightweight fixes. • Document decisions so the next person isn't starting from Slack archaeology. • Contribute to react quality bars and peer review inside the squad. What we're looking for • 2+ years in a related role (or equivalent lived experience we can verify through work samples). • Evidence you can write clearly for non-experts and keep commitments when priorities shift. • Comfort with spreadsheets or lightweight SQL/tooling - depth matters more than brand-name tools. • Empathy for people under financial stress; this work touches real households. Nice to have • Experience in finance or adjacent regulated environments. • Facilitation skills for workshops, standups, or community office hours. Compensation & logistics • Base salary range $46,000–$58,000 USD, depending on experience and location. • This role is based in New Orleans, LA, with up to two remote days after onboarding. • Benefits include annual equipment refresh for remote staff; medical/dental/vision starting day 30; 401(k) with 3% match. How to apply Send a resume and 4–6 sentences on a problem you unstuck recently. We reply to every complete application within 10 business days.