IT Support Specialist - compliance audits (Providence, hybrid · 179)

nova collective austin 6 8440 mu0r2tsg is hiring a IT Support Specialist - compliance audits (Providence, hybrid · 179) to own day-to-day outcomes around compliance audits. You'll sit with a cross-functional pod and partner closely with operations, support, and program leads. What you'll do • Own a clear workstream end-to-end - from intake and prioritization through delivery and follow-up. • Translate messy real-world constraints into checklists, dashboards, and handoffs other people can run. • Run weekly rituals that keep stakeholders aligned without drowning the team in status theater. • Spot process gaps early (especially around sales) and propose lightweight fixes. • Document decisions so the next person isn't starting from Slack archaeology. • Contribute to copywriting quality bars and peer review inside the squad. What we're looking for • 2+ years in a related role (or equivalent lived experience we can verify through work samples). • Evidence you can write clearly for non-experts and keep commitments when priorities shift. • Comfort with spreadsheets or lightweight SQL/tooling - depth matters more than brand-name tools. • Empathy for people under financial stress; this work touches real households. Nice to have • Experience in nonprofit or adjacent regulated environments. • Facilitation skills for workshops, standups, or community office hours. Compensation & logistics • Base salary range $82,000–$94,000 USD, depending on experience and location. • This role is based in Austin, TX, with up to two remote days after onboarding. • Benefits include 12 weeks parental leave; transit subsidy up to $120/month; dependent-care FSA with employer contribution. How to apply Send a resume and 4–6 sentences on a problem you unstuck recently. We reply to every complete application within 10 business days.