Senior Recruiter - member support (Phoenix, evenings · 307)

westbrook labs kansas city 3 3915 mu0r2tr1 is hiring a Senior Recruiter - member support (Phoenix, evenings · 307) to own day-to-day outcomes around member support. You'll sit with a bilingual support desk and partner closely with operations, support, and program leads. What you'll do • Own a clear workstream end-to-end - from intake and prioritization through delivery and follow-up. • Translate messy real-world constraints into checklists, dashboards, and handoffs other people can run. • Run weekly rituals that keep stakeholders aligned without drowning the team in status theater. • Spot process gaps early (especially around react) and propose lightweight fixes. • Document decisions so the next person isn't starting from Slack archaeology. • Contribute to python quality bars and peer review inside the squad. What we're looking for • 2+ years in a related role (or equivalent lived experience we can verify through work samples). • Evidence you can write clearly for non-experts and keep commitments when priorities shift. • Comfort with spreadsheets or lightweight SQL/tooling - depth matters more than brand-name tools. • Empathy for people under financial stress; this work touches real households. Nice to have • Experience in biotech or adjacent regulated environments. • Facilitation skills for workshops, standups, or community office hours. Compensation & logistics • Base salary range $52,000–$71,000 USD, depending on experience and location. • This role is remote-friendly within the U.S., with optional quarterly onsites. • Benefits include commuter or remote coworking support; mental-health sessions via partner EAP; annual equipment refresh for remote staff. How to apply Send a resume and 4–6 sentences on a problem you unstuck recently. We reply to every complete application within 10 business days.